Provides underserved patients and their families with culturally appropriate non-clinical support and information in the emergency department. Navigates patients and families to health and social services in the community and coordinates community-based care referrals. Emphasizes the importance of a medical home and proper utilization of the emergency department.
High School Diploma or GED required.
Associate Degree preferred.
Previous employment with healthcare provider or community-based organization
3-5 years as a caseworker, LVN, or medical assistant preferred
Knowledge of community and its resources
Crisis Prevention Intervention ( CPI )
Significant experience and knowledge of medical service delivery and community resources
Knowledge of the uninsured and underserved populations in area
The skill and knowledge competencies identified in the National Community Advisor Study, in June 1998, for Community Health Workers. These include communication skills, capacity-building skills, interpersonal skills, capacity-building skills, advocacy skills, teaching skills, organizational skills, broad knowledge about community health issues and social services.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.