The Clinical System Director of Operations is responsible for managing and directing the day-to-day operations of NPG practices.
The scope of responsibility encompasses a broad range of operational disciplines including: support staff management; physician/provider relations; appointment scheduling; front-desk operations; supply services; facilities management; patient relations, recruiting; oversight of practice budgets; P&L responsibility; strong analytical skills; physician compensation experience; expertise in third party payers and billing policy development and implementation; regulatory and JCAHO compliance.
Responsible for the recruitment, selection, training, performance evaluation of Practice Managers and other assigned support staff. The Clinical System Director of Operations and his/her office staff work directly to support physicians and other providers in the clinical system setting. The Clinical System Director of Operations holds ultimate responsibility for operational and financial performance for assigned practices.
Bachelor's Degree in Nursing Required.
Master's Degree preferred.
Active RN or ARNP Licensure in good standing from the State of Florida required.
Minimum of 5 years management experience with demonstrated leadership and management ability.
Minimum of 3 years in an acute care and physician office setting.
A multi-year track record of accomplishment working in a management level position for a medium to large healthcare entity.
Ability to work in a matrix structure, develop high performance teams and effectively champion organizational change.
Comprehensive knowledge of nursing and related services standards of practice and care, A/QI concepts, and external regulatory requirements.
At NCH Healthcare you’ll find the ideal combination to move your career ahead. We’re a world class healthcare system located in Naples, Florida, a beautiful community with amenities for families and singles alike. From the Gulf Coast beaches to Florida’s Everglades Park, outdoor activities abound. It’s the perfect setting for work and life.
NCH is an equal opportunity employer committed to diversity in the workplace.
The NCH Healthcare System is a not-for-profit, multi-facility healthcare system located in Naples, Florida. The System is more than just two hospitals (referred to as the NCH Downtown Naples Hospital, and NCH North Naples Hospital) with a total of 716 beds. The NCH Healthcare System is an alliance of 636 physicians and medical facilities in dozens of locations throughout Collier County and southwe...st Florida. The services offered by the NCH Healthcare System are extensive. Inpatient services include: medical, surgical, cardiac, orthopedic, obstetric, pediatric, rehabilitative, psychiatric, oncology, emergency treatment, and diagnostics. Outpatient services include: rehabilitation, home care, urgent care, wound healing, and more. This year the system had 36,000 admissions, 91,000 emergency room visits, 3,000 births, 386 open heart surgeries, 11,000 surgical procedures, and 3,900 employee colleagues. NCH is a member of the Mayo Clinic Care Network.