Under limited direction and according to established policies and procedures, provides clinical group leadership and expert technical guidance to the Rehabilitation Care Coordination Specialists in the Care Management Department. Promotes consistent application, effective processes and clinical service accountability for the Care Management process. Assists in the development and implementation of policies and procedures related to the Care Management process. Assists with monitoring performance standards, productivity and ensuring staff coverage to meet the needs of the hospital. Provides support for catastrophic cases within the clinical service group. Assists with controlling staffing levels to meet budgetary guidelines; trains, evaluates, disciplines and discharges subordinate staff, in collaboration with department manager/director. Performs the duties of a Rehabilitation Care Coordination Specialist by assessing, developing, implementing and monitoring a complete plan of care through the interdisciplinary team process in conjunction with patient and family in an internal setting. On a concurrent basis, assesses level of care, diagnostic testing and procedures performed, quality and clinical risk issues, and documentation for medical record completeness. Communicates with patient, family, medical team, caregivers and third party payors as necessary. Formulates, implements and evaluates educational strategies for staff, patient and family. Analyzes care management outcomes to identify issues and make recommendations. Engages physician advisor to facilitate care decisions, as needed. Maintains current knowledge of health care techniques/practices, and care management strategies through educational programs/resources. Maintains a working knowledge of the requirements of payers, regulatory and compliance entities. Establishes and maintains effective relationships with physicians and all other staff members, internally and externally. Identifies problems or any dissatisfaction experienced by any customer or referring source and works to resolve them to a high degree of service excellence. Uses positive interpersonal skills to effectively resolve conflict. Promotes a positive customer relations environment. Performs other duties and functions as assigned.
1. Masters degree in Social Work, Speech Language Pathology or related clinical field, or Bachelors degree in Physical Therapy, Occupational Therapy, Nursing or related clinical field, or the equivalent combination of education and/or related experience.
2. Current license, registration, and / or certification as applicable.
3. Three to five years clinical experience in a hospital setting.
4. Two years of experience in Discharge Planning, Utilization Review or Case Management.
5. One to two years of supervisory/management experience preferred.
6. Case management certification strongly preferred.
Job: Laboratory and Clinical Technicians
Primary Location: Detroit, Michigan
Facility: DMC Rehabilitation Institute of Michigan
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 1905009765
About DMC Rehabilitation Institute of Michigan
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.