Director of Clinical Services University of Scranton
Non-Discrimination Statement The University of Scranton is committed to providing a safe and nondiscriminatory employment and educational environment. The University does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, gender identity or expression, sexual orientation, or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment. The University of Scranton is an Equal Opportunity Employer/Educator. Veterans, minority persons, women, and persons with disabilities are encouraged to apply.
Department Student Life
Job Purpose The Director of Clinical Services will provide strategic vision and supervision to the Counseling Center and Student Health Center to ensure the highest quality of holistic physical and mental health care for students. The Director will be responsible for the coordination and appropriate integration of care, compliance needs, ethical standards and protocols, assessment, and overall leadership for the functions and serve as a student health and counseling resource to the campus community.
Essential Duties - Provide leadership and strategic vision for the functions of the Counseling Center and Student Health Services at The University of Scranton
- Supervise the Clinical Managers of the Counseling Center and Student Health Services and collaborate with these medical leaders to set goals and objectives that will ensure the best service provision to students
- Regularly inform divisional leadership on the mental and physical health issues facing U of S students and the services necessary to provide care
- Maintain current knowledge of federal, state, local, and University policies, regulations, and procedures that may affect operations and ensure that all staff are meeting compliance responsibilities and requirements as well as ethical and professional standards of their respective professions (HIPAA, FERPA, etc.)
- Help lead the Health Services and Counseling Center teams to provide services in a myriad of innovative ways to address the ongoing complexities of college student health needs
- Work in collaboration with the VP for Student Life, the Associate Vice President for Student Life, and/or Clinical Managers to develop institutional and departmental policies, procedures and guidelines, to inform the University's response to individual student health needs
- Partner with the Center for Health Education and Wellness to discuss ongoing physical and mental health trends and work collaboratively on health promotion, preventative education and outreach and treatment education
- Assist in representing the student, clinical health functions of the University in an aim to effectively communicate and identify appropriate partnerships and collaborative opportunities with internal and external constituents (e.g., faculty, other University departments, external clinicians, hospitals, and community agencies)
- Ensure that all operational policies are updated on a regular basis as they pertain to each of the health functions
- Ensure effective use and management of the electronic health record system for both clinical functions
- Ensure staffs maintain all continuing education credits, licensure and ongoing training required of their roles as clinicians
- Ensure that all staff members are adhering to the standards and regulations related to ambulatory health care operations and outpatient counseling settings including, but not limited to practicing and following all safety, environmental, infection control, crisis response methods and protocols
Additional Skills Required - Knowledge of theory and practice of health care and health systems particularly in an ambulatory and outpatient setting
- Knowledge of current trends in collegiate physical and mental health care
- Demonstrated ability to make data informed decisions influencing the provision of effective care
- Excellent communication and organizational skills
- Excellent computer, data management and analytics skills
- Excellent leadership, planning, and facilitation skills
- Must be able to respect, support and contribute to the University's Catholic and Jesuit mission
Minimum Education Requirements Master's degree in Health Administration, or similar fields is required.
Minimum Job Experience Requirements Minimum of five years professional health administration, health management, or clinical leadership experience required.
Preferred Qualifications Preference given to candidates with experience in managing integrated counseling and health services in a college environment