We are one of the Most Admired Companies in Arizona and have received that honor for the past six years, most recently in 2019. We also happen to be the nation’s largest integrated laboratory system with approximately 3,200 employees serving more than 23,000 patients every day throughout Arizona.
At Sonora Quest Laboratories, Ethical Behaviors, Mission, Vision, and Values are more than just words on paper. They are the guidance in everything we do.
This position has direct management responsibilities for the Microbiology laboratory at Sonora Quest Laboratories (SQL) in Tempe, AZ. The SQL Microbiology Laboratory is a large system laboratory providing specialized services to our laboratories inside Banner Health facilities as well as our commercial clients.
This role also supports Microbiology technical services across numerous Banner Health System laboratories in six states (acute care community hospitals to large academic facilities). This position manages several Technical Specialists who, in conjunction with the Infectious Disease Scientific Medical Director, direct the technical programs and protocols for this diverse discipline (bacteriology, mycology, mycobacteriology, parasitology).
CORE FUNCTIONS: 1. Develops work goals and objectives for the assigned departments in accordance and alignment with company goals. Provides leadership, feedback, and motivation for staff achievement of departments’ goals. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations. 2. Prepares, with input from staff, financial goals and standards for operations performance set by the company to support quality and customer service expectations. Develops related actions plans consistent with company’s strategy, goals and budget. 3. Responsible for ensuring quality standards and customer service expectations are met within all technical and operational areas of responsibility. Performs timely and accurate management analyses, as well as development and reporting of key indicators, in all departments. 4. Fosters a positive work environment through effective performance management, support of creative and innovative solutions to work situations, change management and promotion of teamwork utilizing Six Sigma/Lean processes. Works collaboratively with medical directors, pathologists and business partners. 5. Participates and may lead or facilitate task forces or councils to plan, implement and coordinate programs and/or activities for the organization and participates as required in system laboratory planning activities.
MINIMUM QUALIFICATIONS • Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor’s degree in business, healthcare administration or related field AND • 5 years experience in mid-level management or supervision. • Must qualify as a General or Technical Supervisor as defined under CLIA ’88. • A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. • Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements.
PREFERRED QUALIFICATIONS Additional related education and/or experience preferred.
Internal Number: 10822
About Sonora Quest Laboratories
Sonora Quest Laboratories, an independently run joint venture between Banner Health and Quest Diagnostics, is the nation’s largest integrated laboratory system with approximately 3,200 employees serving more than 22,000 patients every day throughout Arizona. We are the market share leader in clinical laboratory testing in Arizona, performing more than 60 million diagnostic tests per year. We offer a local comprehensive test menu which encompasses routine, molecular, prescription drug monitoring, genetics/genomics, and pathology testing services.
Sonora Quest Laboratories is more than a lab – we’re focused on delivering data-driven insights to support our customers in improving health outcomes, which lowers overall healthcare costs, improving quality and delivering an exceptional customer and patient experience. As Arizona’s leading provider of diagnostic testing and information we will do all we can to support the needs of our patients and the entire healthcare community.