The Vice President, Operations provides the top level leadership and direction for the non-acute and support services in the CHRISTUS Good Shepherd Health System. This position is a key Administrative role with responsibility of Administrative functions CHRISTUS Good Shepherd Health System including, but not limited to: Joint Commission preparedness, System and Departmental profitability, Operational Oversight and Management. This position works regularly with various levels of Executive and Senior Management, including Physicians and position is responsible for building and maintaining effective relationships with physicians and physician leaders. The Vice President of Operations serves as an advocate for the CHRISTUS Good Shepherd Health system in dealing with fellow employees, physicians, and persons outside of the Health System.
Master's Degree in Business, Nursing, Healthcare Administration or related field
A minimum of 5 years recent executive leadership in a service oriented, customer centric, retail environment. The ideal candidate must demonstrate multi-year leadership responsibility and delivery of successful metric in a growing, complex and successful ventures.
Understanding of the health care delivery environment a plus.
Demonstrated leadership and operational responsibility in a large/complex customer oriented service and retail environment.
Demonstrated success in collaborating with other key providers. Understanding of physicians and physician environments a potential advantage.
Demonstrated excellent in customer service and customer satisfaction and the ability to maintain high Associate engagement and satisfaction.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.