This position assumes the roles of both the Site Contract Staff Supervisor and Clinical Counselor for this location.
Site Contract Staff Supervisor: As a Site Contact Staff Supervisor, this position provides staff support and supervision of Zeiders’ personnel and serve as the primary corporate management resource at the Djibouti FFSC.
Clinical Counselor: Clinical counselors provide assessment and short-term, solution focused counseling services to eligible individuals, marital or intimate partners, families, and/or groups. They develop appropriate, risk-focused treatment and interventions for victims and perpetrators of child and domestic abuse.
Essential Duties and Responsibilities
Site Contract Supervisor:
Demonstrate effective management philosophy and success managing a small staff
Skill managing a broad scope of projects and priorities
Ability to establish effective working relationships with on-site personnel and off-site corporate managers
Understands group dynamics, flexible, and reflects empathy/sensitivity to the needs of staff and clients
Understands scope of contract work to be performed and can monitor for compliance with contract performance standards and direct service productivity standards
Communicates verbally in a clear, concise manner and effectively conveys ideas
Supervisory approach reflects problem solving and facilitation
Provide timely and effective program coordination and oversight and supervision of all contract staff within designated area of responsibility
Ensure referral for appropriate behavioral health follow-up of any psychological disorders or symptoms requiring longer-term and/or medical/psychiatric intervention. Conduct intake, screening, assessment, and referral of clients as appropriate. Work with the client to establish an individual treatment plan. Provide individual, couples, and group counseling. Provide information about existing Navy programs such as SAIL. Provide immediate intervention and risk assessment IAW best practices in the mental health community and educate and ensure adequate referral and follow-up of any case presenting suicidal or homicidal risk
Develop appropriate, risk-focused treatment and interventions for victims and perpetrators of child and domestic abuse in accordance with Navy Certification standards.
Provide outreach and training on Navy programs such as SAIL and family violence prevention to appropriate audiences such as commands, medical professionals, youth activities staff and chaplains
Participate in site/regional quarterly quality assurance procedures to ensure that all clinical services provided are safe and of good quality
Maintain counseling case documentation IAW all applicable policies, laws and instructions
Ensure staff delivering non-medical counseling services are accounting for all services delivered in scheduling module
Responsible for the overall direction, coordination, and evaluation of supervised staff.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Interviewing, hiring, and training employees
Planning, assigning, and directing work
Rewarding and disciplining employees
Coordinate regularly with Government representatives regarding staff schedules, performance and quality of services provided by contract staff
Monitor contract staff training, staff compliance with contract performance standards and direct service productivity standards
Ensure staff delivering Work and Family Life Programs and Counseling and Advocacy Programs are accounting for all services scheduled and delivered in the Fleet and Family Support Management Information System (FFSMIS) records management system.
Minimum Education and Experience Qualifications for Site Contract Supervisor/Clinical Counselor position:
Master’s degree in social work accredited by the Counsel on Social Work Education, a master’s degree in marriage and family therapy accredited by the Commission on Accreditation of Marriage and Family Therapy Education, or a doctoral degree in clinical or counseling psychology accredited by the American Psychological Association. A minimum of two years, including at least 2000 hours, of full-time, post-master’s supervised clinical experience
A minimum of two years’ experience working in the field of child abuse and domestic abuse
Current, valid and unrestricted clinical license or certification from a state or U.S. territory authorizing independent clinical practice in the fields of clinical social work, marriage and family therapy or clinical/counseling psychology.
Two years’ experience managing social service programs to include staff supervision
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship.
To perform the job successfully, an individual should demonstrate the following competencies :
Ability to work both independently and as part of a team.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Project Management - Develops project plans; Coordinates projects. Communicates changes and progress. Completes projects on time and on budget. Manages project team activities.
Demonstrated ability to manage and supervise staff and special initiatives.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. This position requires overseas travel and training delivery at an OCONUS location.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Internal Number: 20-0056
About Zeiders Enterprises Inc.
Founded in 1984, Zeiders Enterprises, Inc. is a values-based, privately held, veteran-owned government contractor providing human services solutions to support Military and Veteran communities. Located in the National Capital Region, we are an active community partner in Prince William County serving as a Quality of Life Vision Partner.
We deliver long-term solutions to meet the management, program, and workforce needs of our customers. We are committed to improving the quality of life for Service members, Veterans, and their families. We pride ourselves on our uncompromising commitment to providing our customers with quality products and services while meeting the highest level of ethical standards and performance in our daily operations.
Bringing together people with the passion and expertise to develop innovative solutions and deliver exceptional services to Military and Veteran communities, we are proud of our past, humbled by our chance to serve our nation, and excited about the opportunity that the future holds for our company.