Job Seekers


Patient Experience Liaison Service Excellence Per Diem
CHRISTUS Health
SAVE savedJobs
false
SAVE savedJobs

Patient Experience Liaison Service Excellence Per Diem

CHRISTUS Health

Gmail Email Print
Application
The application opened in a new tab.
By using this feature you agree to our Terms and Conditions and Privacy Policy.
Details
Posted:
May 22, 2020
Location:
Santa Fe, New Mexico
Salary:
Open
Discipline:
Allied Health
Description

The Patient Experience Liaison is responsible for ensuring that every person approaching the patient care unit is greeted, provides direction to desired location, including walking individuals to area, and visitors are offered assistance as appropriate in order to feel accepted and welcome. Patient Experience Liaison's round on patients with nursing leadership to ensure their patient experience is the very best. Must always promote excellent customer service skills that positively influence patient and family perceptions across the continuum of care.



Requirements

MINIMUM QUALIFICATIONS:

 

EDUCATION: High School Diploma or equivalent.

 

CERTIFICATION/LICENSES: N/A

 

SKILLS: Hospitable, sensitive to needs and feelings of others, passion for making people feel welcome. Enthusiasm and desire to assist others. Comfortable talking to and greeting visitors. Ability to give good directions regarding medical center facilities.

 

EXPERIENCE: Experience working with the public preferred.

 

NATURE OF SUPERVISION:

-Responsible to: Patient Experience Manager

 

ENVIRONMENT:

-Bloodborne pathogen: A - Requires knowledge and practice of safety standards.

-Bloodborne pathogen: B -- If involved in clinical contact

 

PHYSICAL REQUIREMENTS: Required to speak, listen and communicate with a wide variety of people. Requires a very high level of customer service skills and has the ability to perform in a service recovery role in collaboration with nursing leadership. Requires moderate physical effort (lift or carry up to 25 pounds).

 

Internal Number: 70049025
About CHRISTUS Health
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
More Jobs from This Employer
BACK TO TOP
false
Help is on the way!
We're sorry you are having trouble applying for this job.

Please try loading this job using the following link before submitting your help request:
Powered By Naylor Association Solutions