| The Clinical Administrative Coordinator (AC) is responsible for patient admission and discharge processes and other administrative processes and records. This position will be split between two locations: WB Fremont and San Carlos. ABOUT SATELLITE HEALTHCARE
Satellite Healthcare, Inc. has been among the nation's leading not-for-profit providers of kidney dialysis and related services since 1974. Through its affiliated services, Satellite WellBound, Satellite Dialysis, and Satellite Research, Satellite Healthcare provides unparalleled early patient wellness education, personalized clinical services, and a complete range of dialysis therapy choices. In addition, Satellite Healthcare has a well-recognized, enduring commitment to philanthropy and community service, from funding millions of dollars in research grants to sponsoring kidney programs nationwide. Satellite Healthcare is committed to advancing the standard of chronic kidney disease care so patients can enjoy a better life. At Satellite Healthcare (SHC), we work with Purpose at the heart of everything we do. It starts with our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. Our core Values round out our Purpose by defining how we choose to show up each day. As a member of the team, you will be invited to discover your own personal purpose at work and ways to activate that purpose to create a more fulfilling work-life for yourself. It is our hope and belief that, as you and your colleagues learn to courageously live and work by your purpose, you will find that it not only lifts your work and career, but the organization and the community of patients as well. ABOUT THE ROLE
We are seeking a purpose-driven team member with a record of accomplishment in customer service. Our Clinical Administrative Coordinators provide a safe and professional environment when patients first enter our centers, where they are greeted and assisted in a positive and welcoming way. They will be the first team member to meet and greet patients in our lobby area and provide administrative assistance as necessary. Positive first impressions set the tone for family members; as well as, for patients in experiencing a more relaxed environment that enhances treatment quality. Clinical Administrative Coordinators are compelled to make the patients feel comfortable once they enter our centers and assist them with any administrative needs. They will advocate for patients while they are at the unit, and effectively communicate with other team members regarding any information pertinent to the delivery of quality care. Our experienced Clinical Administrative Coordinators help boost the fulfillment and performance of progressive workplaces, by providing information, assistance with ensuring compliance to our operating policies for both staff and patients. The Clinical Administrative Coordinator can contribute to or diminish the patient’s positive experience and/or the patient’s perceived “value.” ABOUT YOU
You will play a vital role to ensure that we deliver on our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You approach your work with an indisputable sense of greater Purpose. You are patient-centric and thrive in environments that provide you fulfillment when enhancing the lives of those you care and serve. Lastly, you are high energy, love a challenge, are goal oriented, and gain deep satisfaction from building lifetime relationships. WHAT YOU WILL GAIN
Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you with making a difference in others’ lives. You will also work alongside servant leaders who look to support you in providing care that is unsurpassed by others in our industry.
Impact: You will provide support to our employees and patients which will enable our patients to live a better life that meets their needs holistically.
Growth: You will receive many challenges that will enhance your professional skills and capabilities. You will work in an environment where fulfilling one’s aspirations is not necessarily a linear path, but more like a jungle gym with multiple options for development. MINIMUM QUALIFICATIONS
Education: High School Diploma, GED or equivalent required; AA or AS degree preferred
Experience: One (1) year administrative experience required; two (2) years preferred
License/Certifications: CPR Certification; Medical Assistant Certification preferred within six months by taking the CMA (AAMA) Certification exam or credentialed as a Registered Medical Assistant (RMA); Phlebotomy Certification preferred within six months per state regulation, unless functioning in a role that does not require phlebotomy. Note: Medical Assistants are not allowed to draw blood without phlebotomy certification | 
