SCOPE AND COMPLEXITY
Works independently on-site with patients and family members. Prioritizes work to balance patient satisfaction and company resources. Internal customers include staff, physicians and patients. External customers include vendors, physician office staff and family members.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Must demonstrate excellent face-to-face customer service. Ability to meet the physical demands of the position. Must possess a valid drivers license and be eligible for coverage under the company auto insurance policy. In some locations, CDL with appropriate Hazardous Materials certification may be required.
Ability to keep detailed records regarding equipment and medical records. Ability to communicate effectively.
Able to prioritize and organize daily work according to patient needs.
PREFERRED QUALIFICATIONS
Experience in equipment maintenance and repair and knowledge of local delivery area is preferred.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
DP - Typical Direct Patient Care environment: (Nutrition Rep, Chaplain, RN)
- Able to stand, walk, bend, squat, reach, and stretch frequently.
- Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs.
- Needs adequate hearing and visual acuity, including adequate color vision.
- Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.
- Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair.
- May be required to lift up to 75 pounds.
- Must use standard precautions due to threat of exposure to blood and bodily fluids.
- Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
- May require periodic use of personal computer.
Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
