LOCATION: Geisinger Community Medical Center- Main Campus
WORK SCHEDULE: Days
WORK TYPE: Full Time
Will be a Licensed Practical Nurse performing duties as a patient navigator guiding incoming calls and facilitating
entrance of new patients into the program. Provides patient education, promotes an understanding of the
condition, and provides ongoing continuity of care for patients. The Nurse Navigator, functioning in the spirit of
teamwork, is accountable for the delivery of care utilizing skills learned in both the clinic and didactic arena.
Assists other team members on the unit. The nurse navigator role provides clinical support to the provider and
patients to assist in the diagnosis and treatment of conditions.
MAJOR DUTIES AND RESPONSIBILITIES:
Utilizes clinical knowledge to determine actions necessary to facilitate patient introduction to the program.
Performs and documents evaluation of patients needs primarily by telephone or review of documentation.
Effectively collaborates with other healthcare providers in coordinating and implementing the patients plan of
care, to include evaluation, treatment, and surveillance. Effectively communicates with patient via mail,
telephone, and in person regarding information pertinent to their care. Assures pertinent patient information is
received and available for provider interaction with patient. Coordinates patient needs for the program. Serves as
the point of contact for providers. Coordinates patient activities, such as support groups, educational series, as
appropriate. Provides limited patient and family education based on individual needs either in person or by
telephone. Coordinates patient activities through available support services, as appropriate. Maintains systems
and processes sufficient to assure timely follow-up and surveillance of patients for both Programs. Serves as a
liaison with Scheduling Services to ensure appropriate scheduling of patients. Develops and implements patient
screening tools and efficient clinic procedures. Assists in the development and implementation of efficient patient
navigational procedures. Investigates patient concerns including appointment access, communication, and billing.
Maintains clinical supply inventory. Responsible for conducting medical record reviews to report findings to
physician specialist. Provides nursing care and assists physician and procedures. Routinely inspects and
observes condition and operation of equipment to ensure proper operation and identify the need for preventive
and corrective maintenance per guideline. Performs ongoing maintenance of exam and treatment rooms.
COMPETENCIES AND SKILLS:
Communication Skills, Multi-Tasking Skills, Team Player, Computer Skills, Customer Service Skills
Graduate from specialty training program in Nursing -Required
Minimum of 2 years Nursing -Required
Licensed Practical Nurse
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us onFacebook, Instagram, LinkedInand Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.