*Incentives Not Available* The Social Worker (Primary Care Clinics/Rural Health) will provide clinical social work services to veterans in the primary care clinics, These locations include Spokane WA; Coeur d' Alene, ID, Montana; and/or Wenatchee WA specialty clinic program activities at the Medical Center and at the Community Based Outpatient Clinics (CBOC). The incumbent provides direct patient care and professional services to an adult population of veterans and their significant others. Duties include, but are not limited to: Participates in the screening of veterans for appropriate services/programs. This includes assessment of individual veteran's presenting problems, strengths, family support and availability of resources. Demonstrates an understanding of the range of treatment and skills needed for all adult patients including geriatric patients related to their physical limitations, psychological needs and age associated illnesses and conditions. Must have an understanding of the problems of advancing age and respect for the diversification of the aging veteran population, being sensitive to human growth and development, age-appropriate needs and concerns of the geriatric veteran, and be able to provide current and advanced techniques to the treatment of this veteran population. S/he will develop effective treatment plans after conducting a comprehensive psychosocial assessment, within required timeframes, utilizing tools and methods as required for the assigned program area. Independently takes appropriate actions, even in instances where agency actions can have serious impact on the life of the person served. Throughout the course of treatment the social worker is the subject matter expert on VA and/or community resources. Collaborates with other service providers in reassessing the veteran's needs for referral to appropriate services. Responsible for using the current social work resource file of VA and community social service programs and enhancing the content to the benefit of veterans. Refers the veteran to needed services. Acts as an advocate when it serves the best interest of the veteran/family, and acts as an advocate for the VA and need for services in specific geographical areas. At all times the incumbent will positively and professionally represent the VA in the community. Experienced in making rapid assessments and developing crisis management plans. Processes alleged abuse cases according to policy, and ensures that the Chief, Patient & Community Care Service, is kept informed of any concerns with either patients or community facilities. Provides education related to VA and community resources, entitlements, health care planning, and will refer veterans/families to the appropriate interdisciplinary team member for identified health education needs. Participates in coordination of referrals to non-institutional care services in collaboration with the interdisciplinary treatment team members. Participates in screening of veterans to accurately determine the strengths and limitations of each veteran being referred for care as needed. Educates the veteran/family members and the team of the options available. Provides the veterans and their caregivers with ongoing supportive counseling. Assist patients/families in coping and dealing with the loss and grief experienced in disability, terminal illness and death. Establishes and maintains positive working relationships with employees, volunteers, consumers and stakeholders within the VA and outside community agencies. Collaborates in the performance improvement processes and comply with performance measures as required by the VA for their specific population and/or program. Participates in activities that obtain feedback from clients and work to enhance services as needed. Uses word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text, formatting letters, reports, and memoranda; and transmitting and receiving e-mail. Uses the Veterans Health Information and Technology Architecture (VistA) to access information in the Medical Center Computer System. Enters all veteran/family contacts in the Computerized Patient Record System (CPRS) using appropriate formats and templates. This information will be entered in a complete, confidential, and professional manner to insure information on the patient is shared with other VA staff. This information will be reviewed on a regular basis. Work Schedule: 8AM - 4:30PM, Monday - Friday. Financial Disclosure Report: Not required
Internal Number: 598875600
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.