Leavenworth: First Area of Consideration (AOC) will be given to AFGE permanent employees, Leavenworth VAMC. Second AOC will be given to permanent employees of EKHCS. Third AOC will be given to the public (U.S. Citizens and U.S. Nationals). Lawrence: First Area of Consideration (AOC) will be given to NAGE permanent employees, Topeka VAMC. Second AOC will be given to permanent employees of EKHCS. Third AOC will be given to the public (U.S. Citizens and U.S. Nationals). This announcement is open to permanent VA Eastern Kansas Heath Care and VISN 15 employees only. Announcement is for two (2) positions: One (1) position is located at the Leavenworth, KS VA Medical Center and one (1) position is located at the Lawrence, KS Community Based Outpatient Clinic (CBOC). Telehealth expands healthcare by utilizing innovative telecommunication technologies to enhance care coordination, access to care, and to routinely and proactively manage disease to prevent healthcare crises. The Telehealth Clinical Technician will manage telehealth clinical encounters from the patient and the provider as the telehealth presenter. The incumbent will assist the facilities telehealth coordinator with process issues, equipment needs, data collection and logistics. The incumbent will also discuss difficult/complex health concerns and telehealth concerns with medical providers, case managers, and social workers, while providing ideal customer service to all staff, patients, and providers. Other program support duties will be assigned as necessary. Major duties include but are not limited to: Generating a consult and appropriately appointing the patients; Assisting care managers with patient's clinical reminders; Installing, maintaining, inventorying and training staff on all video-conferencing technologies and scheduling software; Preparing equipment in patient exam rooms; Screening patients and determines the cognitive, physical, emotional and chronological development; Receiving all telephone calls and visitors; Performing other related duties as assigned. Work Schedule: Monday - Friday 7:30 am to 4:00 pm or 8:00 am to 4:30 pm. Financial Disclosure Report: Not required.
Internal Number: 599391300
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.