The San Francisco VA Medical Center is recruiting for a Social Worker (Program Coordinator), Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) Program Manager. The Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) Program Manager oversees all transition activities and the coordination of care and services for OEF/OIF service members and Veterans treated at the San Francisco VA Medical Center. OEF/OIF service members and Veterans come from a wide geographic area. Their health care, psychosocial problems and needs are complex and require a high degree of clinical oversight and creative problem-solving. The incumbent facilitates efficient and appropriate delivery of services across episodes of care within the Medical Center and Community-based Outpatient Clinics (CBOC), including Mental Health Services. The incumbent plans, develops, implements, and evaluates the facility OEF/OIF Program to ensure continual quality improvement and excellence in customer service. The work affects a wide range of agency activities and operations. It directly affects the health and well-being of the patients served and relationships with community organizations and stakeholders. The Program Manager has programmatic responsibility as well as administrative responsibility for the social work case manager providing services to OEF/OIF service members and Veterans. Work involves oversight of a complex array of services, both clinical and administrative, for all OEF/OIF service members and Veterans treated by the facility. Work requires the exercise of mature professional judgment and flexible use of administrative, leadership, and social work skills. The population served has unique needs, and the re-adjustment to civilian life, mental health issues, and the necessary involvement of family and other agencies often result in serious and complicated cases. Patients present with a wide range of psychosocial and environmental problems that require creative problem-solving and planning. Decisions concerning planning, organizing, and implementing the plans are often complicated by the various agencies and individuals involved in the care plan. Work Schedule: Monday through Friday, 8:00am to 4:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.