Case Manager - Intensive Community Support & Recovery Prgm.
MultiCare Health System
Location: Kent, Washington
Mental Health/Social Services
Internal Number: 108436
About the Company The mission of Navos is to improve the quality of life of people vulnerable to mental illness by providing a broad continuum of trauma informed care with a focus on recovery and resilience. Navos responds to the needs of people with mental illness in King County. Services are targeted to those who live at or near poverty, often as a result of their mental illness. Navos is committed to embracing equity and inclusiveness in everything we do. Our efforts are intentional, deliberate, and a fundamental part of the everyday expectation for working at Navos. About the PositionThe Case Manager functions as part of a collaborative, interdisciplinary team responsible for providing supportive services to clients enrolled in Navos' Standard Supportive Housing (SSH) program at Midway and the Intensive Community Support and Recovery Program (ICSRP) following established treatment guidelines, and agency policies and procedures.
Midway SSH is located in Kent, WA, and has up to 18 enrolled clients who live across 6 houses within a cul-de-sac with a staff office located in a shared 7th building. Up to 4 additional clients live together in a house nearby. Primary supports at Midway include assisting individuals with independent living skills, such as maintaining a shared household, grocery shopping, money management, medication management, crisis management, attending appointments, etc. The goal of Midway is to increase independent living and self-management skills.
ICSRP has up to 38 enrolled clients who live in and around Burien, WA, including in Navos-owned/managed housing. Primary services of this position include pre-engagement work, transition planning, linkages to needed services, case management, care coordination, discharge planning, and community and residential supports that promote recovery and successful community integration.Position Function & Responsibilities- Provides person-centered skills training, advocacy and case management for clients- Assists in developing treatment plans which clearly identify the client's voice, treatment strategies, and specific outcome measures - Meets agency documentation standards- Meets authorization requirements of contracts- Strategically tailors effective clinical/case management services to meeting diverse client needs.- Adheres to MHS and Navos Attendance and Punctuality Policy and Procedure standards, and maintains reliable attendance- Contributes to the success of the organization by meeting organizational competency expectations and core values, continuously learning, and by performing other duties as needed or assignedKnowledge, Skills, & Abilities Ability to utilize de-escalation techniques to assist clients with behavioral challenges Ability to respond to clients with empathy, maintaining their dignity and confidentiality Ability to interact with a wide variety of people, communicates effectively verbally and in writing, possesses strong interpersonal skills, and demonstrates kind and collaborative behavior Ability to work within the structure of a multidisciplinary team Knowledge of and skill in the use of personal computer and related systems and software Skill in good interpersonal, oral, and written communications Skill in time management Ability to work independently and take initiative Ability to willingly accept responsibility Ability to set priorities and use good judgment Ability to effectively coordinate, perform, and complete multiple duties and assignments concurrently and in a timely manner Ability to represent the department in a positive and professional manner Able to driveEducation and/or ExperienceBachelor's Degree in Social Work, Counseling, Psychology, or any other human services field required. Two (2) years of Behavioral Health experience may be considered in lieu of a Bachelor's DegreeOne (1) year of direct client care experience preferredMust obtain Washington State Agency Affiliated Counselor registration within 60 days of hire unless a higher credential is heldCurrent Washington State Driver's License and proof of a safe driving record (which meets established MHS and Navos Standards) obtained by a motor vehicle report from the appropriate state Physical Requirements & Disclosure of RisksSitting, standing, walkingThe work may require the exertion of up to 50 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objectsMay have infrequent exposure to various conditions while in the client's environment#LI-JG1
Position Type: Full-Time Regular Full Time Employee: YesPrimary Shift: Day Work Schedule: Day shift
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.