Peer Case Manager 1 - Trueblood Jail Diversion Program
MultiCare Health System
Location: Lakewood, Washington
Mental Health/Social Services
Internal Number: 104806
Job DescriptionPeer Case Managers are individuals who have experienced mental illness themselves and are on their own recovery journey. They are well grounded in their own recovery and model competency in ongoing coping skills. As a member of the Trueblood team, the Peer Case Manager 1 helps clients identify goals that promote recovery, and assists them in adjusting to successful transition from the jail to the community with an emphasis on helping individuals into mental health services. Engagement skills are crucial in this position, as Trueblood clients often have a history of failing to engage with the mental health system or with other positive natural supports. The Peer CM1 provides peer counseling, assists participants with reinstatement of benefits, crisis bed placement, access to mental health services, access to substance abuse services, and referral to other resources such as housing, employment, etc. This position coordinates with Jail staff, Community Corrections staff and other team members. All services are provided under the supervision of a mental health professional. Responsibilities 1.Provides engagement services at the jail and develops positive relationships with Trueblood clients. Meets with clients on a regular basis, builds rapport and encourages involvement with mental health and/or substance abuse services. Provides information about community resources, solidifies re-entry plan. Coordinates with team members and jail mental health staff in order to track release dates and address last minute/unanticipated releases. Models and teaches skills and behaviors that lead to successful community living. Models and teaches effective interpersonal skills so that individuals are able to more effectively advocate for their needs. Assists other staff in monitoring health and safety of participants and their living environments. Teaches participants how they can more effectively avoid re-incarceration and assist in developing the resources and natural supports that make community living more satisfying. 2.Assists clients with follow through on all components of the re-entry plan upon release. Assists participants in securing Medicaid & SSI funding, food stamps, housing, and other basic necessities and services as indicated. Provides Transportation to various community providers and agencies. Schedules appointments for initial intake/psychological evaluation/case management/ medication evaluations as indicated. Assists participants in setting wellness goals, in making medical/dental appointments, and provides transportation and support as needed. 3.Assists participants in meeting recovery goals. Uses effective peer counseling skills to provide opportunities for clients to consider accessing needed social services, mental health and chemical dependency services. Uses peer counseling techniques to assist clients in determining their recovery goals. Provides counseling and referral as needed on a variety of issues. Maintains professional clinical boundaries with participants Maintains peer counseling competency and resource knowledge required to meet changing client, community and industry trends. Assists clinical staff in providing crisis and stabilization services to participants, jointly outreach with clinical staff as needed. 4. Assures that all clinical and administrative documentation is completed in a thorough, accurate, timely and appropriate manner. Completes all required Relias training within established guidelines. Provides all required annual documentation to Human Resources, such as registrations and/or licenses, training logs, etc. 5.Complete administrative documentation in a timely and accurate manner, such as Time Sheets, Mileage Reimbursement forms, etc. Job ScopeThe Peer Case Manager works fairly independently, often out in the community with participants, under the supervision of a Mental Health Professional with whom they consult on all non-routine issues. Work involves a variety of routine tasks of low to moderate complexity which is guided by formal policies and general procedures.Communication/Customer Contacts This position involves a high frequency of communication, in various forms, verbal and written, with participants, other staff, and community partners. Must also abide by all agency policies, confidentiality laws and pertinent codes of conduct.Knowledge and SkillsA knowledge and understanding of mental disorders and basic familiarity with the DSM-V a basic awareness of substance abuse/dependence issues knowledge of community resources, with the ability to develop appropriate links for participants a sensitive perception of the needs of individuals with disabilities a keen understanding of the importance of clear, professional boundaries, and maintenance of such possession of proven teamwork skills competency in written and oral communication skills; and demonstration of good, common sense. Education and/or ExperienceRequires a high school diploma/GED and two years' relevant experience. Prefers an AA in a social services related field. Other combinations of education and experience that provide the required familiarity and skills may be considered. Prefers awareness of chemical dependency treatment strategies. Must be eligible for a Washington State Department of Health Agency Affiliated Counselor credential. Must be or commit to becoming Certified as a Peer Counselor by the State of Washington within one year of employment (see below).Peer Counselor RequirementsSelf-identifies as a client who is receiving or has received mental health services. Demonstrates having been well-grounded in mental health recovery for at least one year. Passes a WA State criminal background check (no recent serious convictions). Completes specialized training approved by the State of WA and passing a written and oral State exam. The training and exam are free. Job ConditionsMust be able to work both in and out of the office and go into participants' residences and other facilities, which may require climbing stairs and walking on uneven terrain. Must have a WA State Driver's License, a good driving record, a personal automobile and personal auto insurance. Must be able to speak and hear at normal conversational levels. It is preferred, but not required, that the Peer is able to pass the Pierce County criminal background check to obtain clearance to enter the Pierce County Jail.
Position Type: Full-Time Regular Full Time Employee: YesPrimary Shift: Day Work Schedule: Day shift
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.