Social Worker Program Coordinator (Specialty Care)
Veterans Affairs, Veterans Health Administration
Location: Augusta, Georgia
Mental Health/Social Services
Internal Number: 711779100
The Social Worker Specialty Care Program Coordinator will maintain a clinical caseload, and will have administrative and supervisory oversight of all Specialty Care Social Workers. The Program Coordinator will work closely with the Complex Care Coordinator to ensure seamless collaboration between Specialty Care and Primary Care Clinics. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to the CSWE website (www.cswe.org) to verify if that social work degree meets the accreditation standards for a master of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree levels. English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred Experience: Demonstrates an ability to effectively works with various disciplines and treatment teams. Certified Lean Six Sigma and demonstrates an ability to conduct performance improvement efforts based on systems engineering principles. Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker (Program Coordinator), GS-12 Experience/Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. References: VA Handbook 5005, Part II Appendix G39 http://vaww.va.gov/ohrm/Directives-Handbooks/Documents/5005.pdf Physical Requirements: The position will require a moderate level of keyboarding, standing (up to 1 hour), walking (up to 2 hours), bending, reaching above the shoulder, use of fingers, both hands required, both legs required, ability for rapid mental and muscular coordination simultaneously, depth perception, moderate carrying (15 - 44 pounds) and moderate lifting (15-44 pounds). Hearing aid permitted. Long periods of standing are common in this position. The work is performed while sitting though some work may require periods of standing. The regular and recurring work of the position involves sitting at a desk, conferences, meetings, etc., and daily visits to various areas within the community. Position does require daily driving. ["Major duties include, but are not limited to the following: The SW Specialty Care Program Coordinator is a supervisor to staff assigned to the Specialty Care clinic areas. Incumbent is an advanced practice social worker with leadership skills. Incumbent must demonstrate possession of advanced practice skills and judgment and an ability to problem solve at the Leadership level and work with other staff at all levels throughout the facility. The incumbent is a working supervisor who will perform a minimum of 25% direct patient care and must have strong clinical skills. This will include but not limited to collaboration with the Acute Care SW Team for outpatients who may be hospitalized. The incumbent will ensure that SW staff are providing comprehensive, specialized care that will improve access within their defined outpatient clinic areas in order for the patient to remain in the most appropriate level of care. The incumbent will analyze and evaluate clinical program data to improve and decrease the readmission rates and SMR (Standard Mortality Rate) as well as identify areas for improvement and evaluating the efficacy of improvement. The incumbent will initiate and conduct a variety of programmatic and/or service audits and reports to include productivity assessments. Incumbent must be able to organize work, set priorities, meet multiple deadlines within the realm of evaluating assigned program areas. Work Schedule: Monday - Friday; 8:00am - 4:30pm Functional Statement #: Social Worker/FS00417 Financial Disclosure Report: Not Required"]
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.