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This announcement is for the IMPACT Unit Leader (IUL)/Section Chief of La Jolla Outpatient of the sections in the VASDHS Mental Health Care Line (MHCL). The primary purpose of the IUL is to provide supervision, budgetary oversight, and programmatic management to programs and staff. This position is multi-disciplinary, and is being offered to Physicians (Psychiatrist), Registered Nurses, Psychologists, and Social Workers. The candidate will be chosen from one of four different announcements. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Licensure: Must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/ May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, candidates must demonstrate all the following KSAs: Ability to independently organize work, set priorities, and meet multiple deadlines. Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services by supervised social workers. Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. Ability to provide staff training and development. Preferred Characteristics: In addition to the basic qualification requirements, applicants must have demonstrated evidence of the following knowledge, skills, and abilities determined to be essential for satisfactory performance in the position. A minimum of two (2) years professional experience with experience in program administration, supervision of staff, performance improvement, and the delivery of mental health services; Dependability and the ability to function independently; Ability to direct health care benefits in a managed care setting across a health care system; Demonstrated leadership abilities by increasing health awareness, measuring outcomes, and involving others in improving care; Clinical and administrative leadership experience in complex, interdisciplinary health care systems; Knowledge, skills, and abilities to gain the trust and respect of a highly diverse staff of peers and subordinates in order to achieve the mission of honoring and serving Veterans through excellence in healthcare; Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines; Ability to establish and monitor production and performance priorities and standards; Skill in managing and directing the work of others to accomplish program goals and objectives, and ability to devise ways to adapt work operations to new and changing programs, staffing, and budget requirements, etc.; Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view; Ability to effectively supervise and manage subordinate employees from a variety of professional backgrounds; Skill in assessing qualifications and abilities of current and prospective employees; Skill in interpersonal relationships, including conflict resolution; Skill in working collaboratively with other disciplines and supervisors; Demonstrated analytical ability to find viable solutions to complex problems utilizing data, logic and/or research methodology, and provide senior leaders with viable make/buy options to address complex cost/benefits options; Demonstrated understanding of factors that impact access to mental health care, and experience working to balance access and quality; Demonstrated familiarity and experience with VA rules and regulations relating to community care, including the Mission Act; Ability to manage and balance complex cost decisions regarding whether to approve care based on cost avoidance versus patient preferences; Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program; Ability to utilize systems thinking in managing ethical dilemmas; Demonstrated ability to understand and utilize systems redesign or other performance improvement methodologies to analyze and monitor existing processes, and develop and implement effective solutions to optimize the delivery of high-quality healthcare services; Knowledge of computer systems and experience training and educating residents or students; Ability to integrate research and training programs smoothly into the functioning of clinical care programs; Ability to translate management goals and objectives into well-coordinated and controlled work operations; Knowledge of, and ability to appropriately utilize, evidence-based practices and clinical practice guidelines and ability to guide staff in using these tools. References: VA Handbook 5005, Part II, Appendix G39.The full performance level of this vacancy is 13. Physical Requirements: Traveling throughout the medical center and the community is required, as is performing activities involving sitting, walking, and standing, bending and carrying such items as books, papers, and files. In carrying out responsibilities it may be necessary for the incumbent to travel into the community where he/she conducts interviews with the Veterans, their families, representatives of community health and welfare agencies and law enforcement agencies. The incumbent must possess current driver's license and drive a government vehicle in carrying out professional duties when deemed necessary. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). ["VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Total Rewards: 2023 Total Reward$ of a Social Worker Career Flyer (va.gov) Major Duties include but are not limited to: Plans, controls, organizes, and directs the activities of staff within the IMPACT Unit (IU), ensuring compliance with legal and regulatory requirements and meets customer and stakeholder needs. Develops goals and objectives that integrate organization and multidisciplinary staff objectives. Plans, analyzes and monitors data from VSSC, ProClarity and other VA databases to ensure IU is succeeding on all performance Measures and monitors related to IU's functioning. Researches, interprets, analyzes and applies MHCL, VASDHS, VA Desert Pacific Healthcare Network, JCAHO, CARF and related professional, Federal and VHA policies, procedures, and guidelines to ensure compliance and successful outcomes for any site visit or audit. Establishes, assesses and revises policies and procedures for administrative and clinical operations of staff within the IMPACT unit. Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates plans and schedules with other IULs, managers and customers as appropriate. Identifies need for changes in priorities and takes action to implement such changes. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on the IUL priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Reviews MHCL organization mission, functions, and staffing. Identifies requirements and initiates requests for additional resources including personnel, overtime, equipment, supplies, and space to ensure success in meeting goals and objectives. Works with subordinates to ensure optimal utilization of training resources and, if appropriate, ensures high quality training is provided within the IU. Provides advice to the Associate Chief of Staff for Mental Health regarding significant issues and problems related to work accomplishment. Establishes metrics and analysis systems to ensure actions are timely and reviewed at critical points. Accepts, amend, or rejects work presented by subordinates. Exercises supervisory personnel management responsibilities in conjunction with subordinate's Service Chief or Lead. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate and approves within-grade increases. Hears and resolves employee complaints and refers serious unresolved complaints to higher-level management. Initiates action to correct performance to conduct problems. Affects minor disciplinary measure such as warnings and reprimands and recommends action in more serious disciplinary matters. Reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources. Participates in special projects and initiatives and performs special assignments. Determines appropriate recommendations for unresolved or questionable problems and performs follow-up. Develops both short and long-range policies and plans for the IMPACT Unit by coordinating the mental health administration needs. Responsible for making and implementing decisions directly affecting patient care and has the final line decision-making authority under the Associate Chief of Staff for Mental Health. Adapts the principles, practices, processes, and techniques common to any situation to the specialized requirements of the Medical Center. Provides for maintenance of date related to budget and expenditure estimates. Advises on fund shortages and recommendations regarding funding or program adjustments. All other duties as assigned. Work Schedule: Monday-Friday 0800-1630 Telework: Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]

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