The Financial Counselor receives and interviews patients to obtain demographic and insurance information, and enters and retrieves data on automated systems utilizing specialized software programs in accordance with established procedures and regulatory requirements including HIPPA. In addition, the Financial Counselor accepts payments and performs cashiering and routine financial record keeping duties and monitors and trends specific data for quality improvement measures and initiatives RESPONSIBILITIES: * Interviews patients and advises of insurance benefits and non-covered amounts. * Verifies insurance coverage, conducts accounts receivable inquiries, insurance proration and verification, and inquiry functions on hospital system.