Patient and Family Liaison, Navigators (Some onsite work required)
Description Patient and Family Liaison (Navigators) JOB SUMMARY: Provides direct customer service liaison and support to patients and families. Manages patient visits in a way that actively supports key relationships between executives and other Relationship Managers and the patient/family by facilitating scheduling of medical and administrative services, serving as host and personal guide to patients and families, and independently finding solutions for problems or special needs that may arise. KEY RESPONSIBILITIES: Coordinates the intake process of the defined patient population. May complete and docume
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