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General Description - (Sterile Processing Tech, Non-Certified)

Job Hours: 6:00am-2:30pm - rotating weekends 

Perform a variety of duties involved in the receipt, delivery, cleaning, storage, and pick-up of patient care equipment and supplies used throughout the Health System facility. 
Duties and Responsibilities of this Level
Transports patient care equipment and supplies as directed by Service Now (Equipment Request Portal) , Team Lead, or Manager. Completes distribution requests within allotted time standards. 
Delivers and/or sets up required equipment at various patient care areas throughout the hospital in a safe and efficient manner. 
Reports to the Nursing unit and notifies Nursing staff or HUC of equipment being delivered and / or picked up and records delivery and / or pickup. 
Completion of assigned duties and proceeds as instructed. If a delay or problem occurs in delivery of equipment, technician will inform Patient Care Unit, Team Lead, or Manager and proceed according to instructions issued. 
Returns equipment promptly to the Equipment Distribution department after pick-up and performs proper cleaning and infection control procedures. Performs basic operational check on all equipment made ready for distribution. 
Inspects equipment for current and up-to-date safety inspections and delivers any out-of-date items to Clinical Engineering. 
Makes rounds on multiple Patient units at least three times per shift daily. 
Knows the process to report broken equipment, also generate a work request, and delivers it to the proper area for repair. 
Participates in Huddle sessions and training to increase personal knowledge of specific work related issues and personal development. 
Responds to customers (hospital staff and physicians) requests in a professional, helpful and timely manner in person and on the telephone. 
Follows departmental / hospital policies and procedures, rules and regulations. 
Perform other related duties incidental to the work described herein. 
Required Qualifications at this Level
Education:    High school diploma or GED required. 

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Experience:    No previous experience is required for this position, but up to six months experience is desired. 
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Degrees, Licensure, and/or Certification:    Must be able to read, write, comprehend, and communicate the English language. 
High school diploma or GED required. 
Basic computer knowledge of Windows operating environment. 
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Knowledge, Skills, and Abilities:    Displays positive working relations with team members and customers throughout the hospital, communicating positively and appropriately. 
Dresses in accordance with the dress code while adhering to proper hygiene when reporting for work 
Adheres to the established policies addressing the confidentiality of patient information. 
Respects patient?s privacy, always knocking before entering a patient room and identifying yourself. 
Team Player Abilities- flexible and willing to help other team members when presented. 
Exposure to common cleaning chemicals on a daily basis. 
knowledge of SAP, Outlook, and Microsoft OS, Must be able to work  weekends and holidays, must be able to lift 50 lbs. consistently,  extreme walking, standing, lifting, and bending is required 75% of an eight hour shift, Experience in a Clean Room and sterile environment, must be able to push and pull up to and over 300 lbs consistently. Must have strong Oral and Written skills, Excellent customer service skills, must be able to handle and maintain composure in less than calm situations in a fast paced environment, Strong decision making skills,  must be self- directed and have the ability to be professional in a diverse environment. Phone etiquette is a must.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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