Summary

Serves as the Social Work Program Manager for Homeless Programs - providing leadership and oversight of program operations - clinical services - staff supervision - resource management - and program evaluation. The incumbent functions as the subject matter expert for homeless services - ensuring quality care delivery - regulatory compliance - strategic planning - and effective utilization of resources across multiple VA sites.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/
• Loss of Licensure or Certification: Once licensed or certified - social workers must maintain a full - valid - and unrestricted independent license or certification to remain qualified for employment
• Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f)
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: Supervisory Social Worker - GS-13 Experience/Education: One year of experience equivalent to the GS-12 grade level
• Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment
• Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification: Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities: In addition to the experience above - the candidate must demonstrate all of the following KSAs: Ability to independently organize work - set priorities - and meet multiple deadlines
• Skill in a range of supervisory duties which includes clinical supervision - consultation - negotiation with other departments and quality improvement
• Ability to ensure provision of clinical social work services by supervised social workers
• Ability to delegate authority - manage priorities - coordinate work - and follow up on pending issues to complete duties in an accurate and timely fashion
• Ability to analyze organizational and operational problems - develop and implement solutions that result in efficient operations - and use data effectively to manage workload - quality - performance - and productivity within the service
• Ability to provide staff training and development
• Assignment: For all assignments above the full performance level - the higher-level duties must consist of significant scope - complexity (difficulty) - and variety and be performed by the incumbent at least 25% of the time
• Supervisory social workers at the GS-13 grade level typically supervise professional and non-professional staff
• They are responsible for the professional and administrative management of an area in a social work service - in a care/product line - or across multiple sites - (e.g. - multi-division facilities and CBOCs)
• Incumbent may also provide direct clinical services
• Preferred Experience: Experience providing case management - assessment - intervention - and resource coordination services to homeless or at-risk populations
• Experience working with homeless Veterans and community-based housing - supportive services - and outreach programs
• Experience coordinating care with interdisciplinary teams and community agencies to address housing instability - behavioral health - and social service needs
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-13
• Physical Requirements: Work is sedentary but also demands standing - walking - bending - twisting - and carrying light items.

Duties

• VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards: Total Rewards of a Allied Health Professional The position independently manages program operations while collaborating with Social Work Service leadership and community stakeholders to improve outcomes for homeless Veterans
• Duties include but are not limited to: Direct and manage the administrative - operational - and clinical functions of the Homeless Programs
• Coordinate interdisciplinary staffing - work assignments - treatment services - admissions criteria - outreach efforts - and program activities
• Oversee the delivery of homeless services across multiple locations - including the medical center and Community Based Outpatient Clinics (CBOCs)
• Plan - organize - implement - and evaluate program operations to ensure effective and efficient service delivery to Veterans experiencing homelessness
• Manage program budgets - fund control points - resources - and operational priorities
• Develop - implement - monitor - and evaluate policies - procedures - clinical guidelines - protocols - and performance measures
• Collect - analyze - and utilize program data to assess performance - improve quality of care - enhance patient outcomes - and support program evaluation
• Develop and maintain systems to track referrals - visits - inpatient utilization - patient demographics - equipment utilization - and patient satisfaction
• Conduct program planning - analysis - assessment - research - monitoring - and continuous quality improvement activities
• Provide administrative - technical - and clinical leadership to staff assigned to the Homeless Programs
• Establish performance expectations - assign work - monitor productivity - conduct performance evaluations - and provide ongoing coaching and feedback
• Develop performance improvement plans - recommend personnel actions - address employee relations matters - and implement disciplinary actions when appropriate
• Review and approve leave requests and ensure adequate staffing coverage to support program operations
• Ensure staff complete mandatory training requirements and comply with safety - privacy - accreditation - and regulatory requirements
• Promote Equal Employment Opportunity (EEO) principles and support employee development - recognition - and workforce engagement initiatives
• Serve as the facility subject matter expert for homeless programs and homeless Veteran services
• Provide consultation - guidance - and technical assistance to VA leadership - staff - community partners - universities - and federal - state - and local agencies
• Collaborate with internal and external stakeholders to improve program effectiveness and expand services for homeless Veterans
• Exercise independent judgment in resolving complex administrative and clinical issues and consult with leadership and support services as needed
• Ensure compliance with VA policies - procedures - and standards governing homeless programs and social work services
• Perform other related duties as assigned
• Work Schedule: Monday - Friday
• 8:00 AM - 4:30 PM Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases
• When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year)
• Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience
• Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available Virtual: This is not a virtual position
• Functional Statement #: PD13663F Permanent Change of Station (PCS): Not Authorized